Contact Us

JW Euvipharm Joint Stock Company will always listen to you.

Each company of JW Group has its own board to deal with the inquiries from the customers and shareholders in timely manner.
Please contact us at the following address for our quick and accurate response.

Contact Us

1:1 Inquiry
  • Tel:
  • 0272 37 79 623 (International +84 272 37 79 623)
  • 0272 37 79 624 (International +84 272 37 79 624)
  • Operating Hours: Weekdays 07:30 ~ 16:30
    (Lunch time 11:00 ~ 12:15)

Procedure

User’s agreement for privacy policy

JW Euvipharm Joint Stock Company shall not use private information provided by the customers for purposes other than for the purpose of relevant services.

Items of personal information collected and collection method

A. Items of personal information collected when providing consultation services for customer support and collection method

  • (1) Collection items
    • (a) Compulsory items: Name, e-mail address, telephone number
  • (2) Collection Method
    • (a) Users have to personally input the information in the personal information declaration spaces provided in order to use services such as customer
            consultation.

Collection of private information and purpose of usage

JW Euvipharm Joint Stock Company collects the following personal information for the following purposes.

  • A. For self-verification and personal identification process to allow the use of services such as customer consultation : Name, e-mail
  • B. For securing smooth communication path such as notifications and handling complaints: E-mail, telephone number
  • C. For prevention of unlawful usage, unauthorized usage, and analysis of connection frequency or statistics on member’s usage of service :
        Connection log, IP Address

Sharing and provision of personal information collected

JW Euvipharm Joint Stock Company shall not provide your personal information to any third party in principle. However, the following exceptions apply.

  • A. In case the user has agreed in advance
  • B. In case it is required by law or an investigation institute pursuant to procedures and methods stipulated in the Act for investigation purposes
  • C. In case there is a request according to procedures stipulated in other relevant Acts

Consignment of handling personal information

JW Euvipharm Joint Stock Company shall not consign your personal information to any third party companies without your consent.
In case there is a need to do so in the future, the contents of the consignment works will be notified to you to obtain your consent.

Possession and usage period of personal information collected

  • A. Your personal information shall be disposed after the purpose of collection and usage of personal information has been achieved. However, it might be
        required to possess the information for a certain period of time in the cases as below.
    • (1) In case the relevant information is possessed for 3 months after termination of usage provisions in order to prevent reoccurrences of
          delinquent members
    • (2) In case it is required to preserve it in accordance with other laws such as law related to consumer protection of e-commerce (6 months)
Consent

Inquiring registration

    Address

    JW Euvipharm Joint Stock Company
    Address: Binh Tien 2 Hamlet, Duc Hoa Ha Ward, Duc Hoa District, Long An Province, Vietnam

    Call center

    Hotline CSKH:
    0272 37 79 623
    0272 37 79 624

    JW Euvipharm Joint Stock Company
    Address: Binh Tien 2 Hamlet, Duc Hoa Ha Ward, Duc Hoa District, Long An Province, Vietnam

    Hotline CSKH:
    0272 37 79 623
    0272 37 79 624